About Us


What We Do

COVID-19 UPDATE: Following Government advice on the evening of Monday 23rd March, we closed our business for a few weeks to re-group and take the time to chat with our team. We have carried out a Risk Assessment within staff working and we are pleased to offer virtual video walk-through tours of empty properties. We can also conduct LIVE video viewings via Facebook. 

If you are a private seller or Estate/Letting agent, please contact us and we can discuss your requirements.

Estate agents are busy people. Usually they are fielding calls, negotiating sales, taking viewings and marketing their client’s properties. It’s a very full-on role and it’s not always possible to be in two places at once.

To ensure each and every potential buyer or renter can view a property at a time that’s convenient, many estate agents are now employing the services of Professional Property Viewing Agents.

At Raeburn Residential, we provide methodical and organised Viewing Agents who will arrive ahead of time at each property ensuring that the property is as welcoming as possible. They will be armed with all the necessary information in regards to the property and the surrounding area and will be ready to answer any questions where possible. As they will be the face of your company, they will look smart and will have all contact details if a buyer or renter wants to take it further. They will chat openly to viewers gleaning any information that can be fed back to Estate Agencies and Letting Agencies to hook a buyer or renter in. Feedback will be e-mailed after every viewing.

Calls are answered by a scheduler who manages a small team of Professional Viewing Agents who cover viewings in the Edinburgh and Dunfermline Area at any time of day, including evenings and weekends. We are also able to cover the Borders and most of Glasgow too with other areas planned for the future.

We also carry out inspections on empty properties and are familiar with reporting on the condition of a property, how to take the meter readings and have a general awareness of anything that needs highlighting.  As for tenant inspections, we carry this service out for Letting Agencies and feedback is passed on in a timely manner.

Our team are personable, approachable and happy to answer any questions or point out any unique selling points as per each property. We are happy to block book specific times or accommodate a single viewing at a single property.